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Public Services and Social Innovation (BA, DipHE, CertHE)


Our public services programmes prepare students for a life in the helping professions.

Lockdown in 2020 revealed how dependent we are on hundreds of public services — designed and delivered by government bodies, in partnership with charitable organisations and voluntary bodies.

Our Public Services programme is for those interested in the helping professions, for those who are keen to add value to their communities, their towns, cities, and countries.

The pandemic has shown how dependent we all are on the people we live with and around. This programme is for those who have the aptitude for meeting such challenges with energy and enthusiasm.

Students may, depending on their final degree award, continue their studies at postgraduate level with UWTSD or any other university. See our postgraduate courses, including Criminal Justice and Policing (MA)


Public Services and Social Innovation (BA Hons)
Apply via UCAS

Public Services and Social Innovation (DipHE)
UCAS Code: 064L
Apply via UCAS

Public Services and Social Innovation (CertHE)
UCAS Code: 064L
Apply via UCAS

Applicants to full-time courses can apply through UCAS. Applicants to part-time courses can apply through the University.

Book an Open Day Book a Taster Day Request Information
Contact Name: Mike Durke

Tuition Fees 2021/22:
Home (Full-time): £9,000 per year
Overseas (Full-time): £13,500 per year

Why choose this course?

  1. The Public Services HND and degree offer an academically challenging, professional experience which incorporates innovative teaching and assessment methods.

  2. A range of stimulating modules help to develop students’ skills in both the professional and personal context.

  3. Whilst not tied to a specific profession, this programme develops a range of higher-level transferable skills, applicable to a very wide range of graduate opportunities in the public, private and voluntary sectors.

  4. The friendly approach of the University allows early diagnosis of learning needs and support for skill enhancement. This includes respect for specialist needs. There is a learning support team who run regular workshops and tutorials in basic and advanced skill development. The close working relationships between tutors and students and students and their classmates allows a positive active learning environment.

  5. The programmes boast a high employability rate for graduating students who are in work within six months of completing the degree.  A significant number of graduates also progress to postgraduate studies.

What you will learn

Course Overview

All subjects studied on the programme are relevant to the world of work within the public and voluntary sectors. The skills developed to achieve academic success are also those required by employers and for study at higher levels.

The involvement of employers, visiting speakers and other organisations in the delivery of the programme gives opportunities to students to interact with external networks and see the relevance of their studies.

Our focus is always on balancing theory and practice: it may be important to understand how things ought to be according to a textbook, but quite another to wrestle with the real-world challenges.

Our teaching team has many decades of professional experience across the public services spectrum including local and national government, the voluntary sector, community engagement, policing, law, the armed forces, and politics.

Graduates leave us with a range of skills valued by potential employers.

These include the capacity to read and interpret information and communicate key messages verbally and in writing to colleagues; cross-cultural communication skills; listening skills and the capacity to empathise with others; ICT and digital skills with particular relevance to the modern workplace; ethical reasoning; critical appraisal; self-management; and management and leadership skills.

Students’ progress through the programme ensures that they become increasingly self-confident and capable of managing their own learning. Graduates will have developed self-confidence and the ability to work in diverse environments and communicate to a wide variety of levels.

Module Topics

Year One – Level 4 (CertHE, DipHE & BA)

  • Behavioural Dynamics (20 credits; compulsory)
  • Contemporary Challenges: Making a Difference (20 credits; compulsory; Graduate Attributes Framework module)
  • Evidence-Based Public Policy and Decision-Making (20 credits; compulsory)
  • Learning in the Digital Era (20 credits; compulsory; Graduate Attributes Framework module)
  • Legal Process (20 credits; compulsory)
  • Social Theory, Practice, and Innovation (20 credits; compulsory).

Year Two – Level 5 (DipHE & BA)

  • Changemakers: Building your Personal Brand for Sustainable Employment (20 credits; optional; Graduate Attributes Framework module)
  • Changemakers: Creativity and Value Creation (20 credits; optional; Graduate Attributes Framework module)
  • Contemporary Issues in Public Services (20 credits; compulsory)
  • Equality, Diversity and Communities (20 credits; compulsory)
  • Terrorism and Public Service Responses (20 credits; compulsory)
  • Understanding Crime, Justice and Punishment (20 credits; compulsory).

Year Three – Level 6 (BA)

  • Emerging Issues in the Public Sector (20 credits; compulsory)
  • Independent Project (40 credits; compulsory; Graduate Attributes Framework module)
  • Leadership and Society (20 credits; compulsory)
  • Management of Resources and People (20 credits; compulsory)
  • Strategic Management for Public Organisations (20 credits; compulsory).

All modules are worth 20 credits (with the exception of the Independent Project at Level 6 (third year) which is worth 40 credits).

Assessment methods will vary from module to module but at each level will include a variety of essays, reports, and practical tasks like presentations.

The assessments aim to develop a range of skills in students.

Graduate Attributes Framework

This Framework aims to develop your professional skills and competence alongside your academic subject knowledge. You’ll study up to 40 credits per level throughout your programme from the Graduate Attributes Framework.

The Graduate Attribute modules are designed to enable you to develop, and evidence, a range of career-focused skills related to your subject area. These skills include digital competency, research and project management, as well as such personal competencies as communication, creativity, self-reflection, resilience and problem-solving. 

Swansea Business Campus

Key Information

Entry Criteria


40 UCAS points or equivalent.

Students with significant experience may not require UCAS points but must demonstrate relevant experience and competencies to undertake higher education.


80 UCAS points or equivalent.

Grades are important; however, our offers are not solely based on academic results. We are interested in creative people that demonstrate a strong commitment to their chosen subject area and therefore we welcome applications from individuals from a wide range of backgrounds. To assess student suitability for their chosen course we normally arrange interviews for all applicants at which your skills, achievements and life experience will be considered as well as your qualifications.

Career Opportunities

Graduates exit with significant subject knowledge and up to date skills designed for the modern workplace. Possible careers are very diverse, including the prison service, justice system; past students have gained employment as PCSOs, police officers, fire officers, management training within public and 3rd sector organisations, or further study including nursing, paramedics, legal system and master’s qualifications.

The programme’s interaction with employers, the possibility of integration of work-based learning and internships further accentuate the employability of graduates and the currency of the programme content. 

Additional Costs

This course has no additional costs.

Student Quotes

Abigail Holroyd

Graduated 2014 (employed by Leeds Prison)

"Thank you for introducing all the volunteering opportunities for us alongside the degree because that definitely helped me today."

Bursary / Scholarship Information

You may be eligible for funding to help support your study. To find out about scholarships, bursaries and other funding opportunities that are available please visit our Scholarships and Bursaries section to find out more.


Please visit our Accommodation pages for more information.