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Public Services (BA, HND)

The Public Services degree provides professional education to prepare the graduate for a career in the Public Services professions.

The programme meets the needs of aspiring uniformed public service officers, support and administrative professionals and equips students with the knowledge and skills for successful employment in public services professions.

This year Public Services celebrated fantastic NSS Results, scoring 94% Overall Student Satisfaction. The course scored highly in nearly all areas, with graduating students leaving a glowing report of their experiences during the past three years. More information regarding our NSS stats for this course can be found in the Course Overview.


Public Services (BA)
UCAS Code: L492
Apply via UCAS

Public Services (HND)
UCAS Code: 064L
Apply via UCAS

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Tuition Fees 2020/21:
£9,000 (Home/EU)
£11,850 (Overseas)

Why choose this course

  1. The programmes offer an academically challenging, professional experience which incorporates innovative teaching and assessment methods. Students will be expected to be active in managing their learning experience, to be creative and to take initiatives to develop themselves.
  2. The opportunity to take on public or voluntary sector work experience is a rewarding intellectual experience which also provides a well-grounded base for future career development. The University’s international perspective and integration with employers and professional associations guarantee relevant and current content. The wide range of extracurricular activities both subject-related and social, further enhance the student experience.
  3. The friendly approach of the University allows early diagnosis of learning needs and support for skill enhancement. This includes respect for specialist needs. There is a learning support team who run regular workshops and tutorials in basic and advanced skill development. The close working relationships between tutors and students and students and their classmates allows a positive active learning environment.
  4. The programmes boast a high employability rate for graduating students who are in work within six months of completing the degree.  A significant number of graduates also progress to postgraduate studies.

What you will learn

Course Overview

All subjects studied on the programme are relevant to the world of work within the public and voluntary sectors. The skills developed to achieve academic success are also those required by employers and for study at higher levels. The university works closely with relevant public and voluntary sector organisations and has developed a number of student schemes that give the students an invaluable insight into working within the sectors. See our video for more information.

The involvement of employers, visiting speakers and other organisations in the delivery of the programme gives opportunities to students to interact with external networks and see the relevance of their studies.

The programme integrates theoretical study and application to real-world cases, in each module’s teaching strategy but also in direct interaction with the University’s external partnerships, including employers’ organisations, professional associations and other public sector organisations.

In particular, our graduates have analytical, research,  interpersonal, cross-cultural communication and empathetic skills. The skills of managing ICT, communication to peers and external organisations, numeracy, problem-solving, interacting in teams, ethical reasoning, critical appraisal, self-management and leadership have been particularly applauded.

Students’ progress through the programme ensures that they become increasingly self-confident and capable of managing their own learning. Graduates will have developed self-confidence and the ability to work in diverse environments and communicate to a wide variety of levels.

Module Topics

Year 1 provides an introduction to the key public services disciplines, including behavioural dynamics & criminal law, social theory, public services environment and develops vital employability skills within academic skills and leading self modules. Students have the opportunity to work with an external organisation to see theory in action and acquire valuable skills.

Year 2 covers accountability, terrorism & public service responses, equality, diversity & communities, contemporary issues, whilst developing leadership and team-building skills through activities. Employability skills and Voluntary work experience opportunities exist which will be assessed for credits.

Year 3 develops the themes of strategy, leadership, corporate responsibility, management and consider emerging issues within the public sector. Students will complete a research project in a contemporary public sector topic.


All modules are 20 credits. Assessments include; essays, reports, presentations and reflective blogs.

All levels have a mixture of assignments and exams.

Swansea Business Campus

Key Information

Entry Criteria


40 UCAS points or equivalent.

Students with significant experience may not require UCAS points but must demonstrate relevant experience and competencies to undertake higher education.


80 UCAS points or equivalent.

Grades are important; however, our offers are not solely based on academic results. We are interested in creative people that demonstrate a strong commitment to their chosen subject area and therefore we welcome applications from individuals from a wide range of backgrounds. To assess student suitability for their chosen course we normally arrange interviews for all applicants at which your skills, achievements and life experience will be considered as well as your qualifications.

Career Opportunities

Graduates exit with significant subject knowledge and up to date skills designed for the modern workplace. Possible careers are very diverse, including the prison service, justice system; past students have gained employment as PCSOs, police officers, fire officers, management training within public and 3rd sector organisations, or further study including nursing, paramedics, legal system and master’s qualifications.

The programme’s interaction with employers, the possibility of integration of work-based learning and internships further accentuate the employability of graduates and the currency of the programme content. 

Additional Costs

This course has no additional costs.

Student Quotes

Abigail Holroyd, Graduated 2014 works for Leeds Prison
"Thank you for introducing all the volunteering opportunities for us alongside the degree because that definitely helped me today."

Bursary / Scholarship Information

Visit our Scholarships and Bursaries section to find out more.


Visit our Swansea Accommodation section to find out more.