Last updated: 16 October 2020
We take the health and wellbeing of our staff, learners and visitors seriously and we continue to monitor the Covid-19 outbreak so we can provide up to date information and advice, and offer support as the situation develops.
We are in contact with colleagues at Public Health Wales (PHW) and will update the guidance on this page and these FAQs as the situation develops.
View our On-campus, On-line, On your side pages for more information about how we are adapting our teaching environment to keep you safe.
Dear Parent, Carers and Families
The beginning of the new academic year is a special time when we welcome new and returning students to the University. Despite the challenging context of the coronavirus, we have been delighted to be able to come together as a learning community to support our students in their personal and professional development.
Going to university is an exciting time for all students – whether they have recently left school or are an adult learner wishing to upskill – and we understand that parents, carers and families will want to know the arrangements that we have made in order to protect our students and local communities from the spread of the coronavirus.
The University’s Response and Recovery Plan is aligned to Welsh Government directives, as well as Public Health Wales, NHS Wales and higher education sector guidance and good practice. In planning our return to campus, the University’s priority is the health and wellbeing of our staff, students and wider community. Our planning is underpinned by 5 key principles:
We’re working hard to continue to offer an engaging and safe learning experience. We have introduced a blended delivery approach combining online and on-campus learning. This enables our students to use the necessary physical facilities in a safe manner. We have also arranged our timetable to accommodate small group teaching and have limited the number of people in our teaching spaces at the same time.
We have reorganised our campuses to ensure that 2m physical distancing can be maintained and provided one-way systems throughout our buildings. We have installed hygiene facilities and increased cleaning regimes which includes regular fogging of large areas with a sanitiser. Staff have received comprehensive training to ensure that campuses are deep cleaned every day, and services such as cafeterias enable social distancing and make use of click and collect services to minimise queuing.
All students and staff returning to campus have been required to complete an online module to ensure that they are fully aware of, and comply with, the University’s coronavirus health and safety requirements.
We have phased the return of students to the campuses and placed those living in University accommodation into households with strict guidance on our requirements which includes no visitors into the residence and adhering to social distancing requirements when meeting with others outdoors. We have issued face-coverings to staff and students for use on University premises both in indoor public and teaching spaces and in outdoor spaces where social distancing may be difficult.
In addition, we register the attendance of staff and students on our campuses and are promoting the use of the NHS Covid App to assist the government’s contact tracing efforts and have protocols in place should anyone become symptomatic.
We realise that this is a challenging time for students. Through our Student Services team, we have put in place a comprehensive range of support measures for students from online study support, mental health, counselling to extending our bursary and hardship scheme. In addition, we are providing an opportunity for residential students to opt into a weekly welfare check with our operations staff.
The Student Hwb is our team of approachable support staff, on hand to answer any and all student questions. They are communicating regularly with students via ‘Student Bulletins’ to ensure everyone gets the latest information.
We offer advice, guidance and support to all students required to self-isolate. We also organise regular online or phone catch up sessions to check in if appropriate to do so. For our residential students, the range of services that we can provide include assisting to manage food deliveries, collecting a prescription medication, providing extra linen & towels if required, providing cleaning packs and delivering post to the flats. We have also written to all our students living off campus with information about the support that they can receive should they need to self-isolate.
Our campuses and online experiences offer a personal approach and our aim is to foster a great sense of community to help our students make the best of their university experience. The Coronavirus context has restricted the range of activities that we have to offer in person, but we’ve teamed up with the Students’ Union on range of events and activities to help our students settle into University life, meet their fellow students and get involved in University life.
We are committed to providing our students with the best possible foundation for their future careers. The current COVID-19 pandemic has led us to review how we prepare our graduates for the world of work and their future careers. Our programmes aim to develop our students’ resilience so that they develop to be flexible, adaptable and digitally literate, lifelong learners. We believe that these are the essential graduate attributes that employers will seek as we emerge from the effects of the coronavirus.
We hope that you are reassured by the measure that we have put in place to protect our community. If you have any further queries, please do contact us.
With best wishes.
Gwilym Dyfri Jones Professor Ian Walsh
Camarthen and Lampeter Campuses Swansea and Cardiff Campuses
Messages of thanks to our students from the Campus Provosts
Carmarthen Community | Gwilym Dyfri Jones
As we welcome students back to the campus, here's a message from Gwilym Dyfri Jones to the community in Carmarthen about the University's safety measures.
Lampeter Community | Gwilym Dyfri Jones
As we welcome students back to the campus, here's a message from Gwilym Dyfri Jones to the community in Lampeter about the University's safety measures.
Swansea Community | Ian Walsh
As we welcome students back to the campus, here's a message from Professor Ian Walsh to the community in Swansea about the University's safety measures.
Frequently asked questions (FAQs)
The FAQs below include information about the University’s approach which is applicable to and visitors to our campuses as well as specific information for Students and Staff. These FAQs will be updated regularly as the situation evolves.