BT Cymru Wales Director Receives Honorary Fellowship


BT Cymru Wales Director Alwen Williams, has received an Honorary Fellowship from the University of Wales Trinity Saint David.

Alwen grew up on the family farm in Gwytherin, and is a former pupil of Ysgol Dyffryn Conwy, Llanrwst. She now oversees a business that employs nearly 3,000 in Wales, working closely with every part of the organisation and leading the BT Cymru Wales board.

Until recently, she successfully led the engagement and communication activity for BT’s recent human resources transformation programme in the UK and across 71 counties globally.

Alwen was appointed as BT Director Wales in September 2015 and has since been appointed a co-opted member of the Business Wales Board and the Deeside Enterprise Zone Advisory Board. She is committed to ensuring that BT fully supports the future success and prosperity of Wales.

On receiving her fellowship, Alwen said: “To be here celebrating with you all today is a complete honour. Today is about your celebration and I’m very proud to be celebrating my achievements with you. My journey to becoming the Director of BT Wales has been slow but very rewarding. I wasn’t in the race to getting to the top because I’ve appreciated all of the challenges and learning opportunities I’ve had along the way.

“The most important lesson I have learnt in developing my career is not to be scared of failure. It is an inevitable part of life both in work and outside, after realising that some of my biggest failures have led me onto some of my biggest successes it gave me a more positive mind-set.  When facing new and daunting challenges I now focus on trusting my instincts and going for it. I have read a well-known book called the Alchemist by Paulo Coelho many times, the quote ‘There is only one thing that makes a dream impossible to achieve: the fear of failure,’ is something that continues to inspire me and is my internal mantra.”   

Gwilym Dyfri Jones, Pro Vice-Chancellor at UWTSD who presented Alwen with her Honorary Fellowship said:

“Today we honour an individual who has worked diligently – as part of a strong and dedicated team – for over twenty years to ensure that all of us are, indeed, connected to the world around us. Through her passion, determination, self-belief and hard work, Alwen Williams has risen through the ranks to spearhead BT Cymru Wales at a critical time for the company as the second digital revolution takes hold.

“We are accustomed to inspirational leadership at this university; we have witnessed leadership of the highest order within Welsh football during the last few weeks; today we acknowledge the exemplary leadership, the compelling and focussed vision and the steely determination that have made Alwen Williams one of the most respected and successful business people in Wales today.”

A fluent Welsh speaker, Alwen joined BT in 1996 as a member of the Welsh Language Bureau in Colwyn Bay. She then spent over ten years in Cardiff – initially joining the BT Cymru Wales corporate communications team and later developing her career in communications and change management.

While working for BT she graduated with a first class honours degree in leadership and management from the Open University in 2014 and is currently working towards a masters in executive coaching with Ashridge Business School.