UWTSD student praises support from university as she achieves her employment goal


14.07.2021

Achieving a First Class Honours degree in International Travel and Tourism Management has opened doors in the industry for University of Wales Trinity Saint David (UWTSD) graduate Tamara Leaity, who is now working as a Customer Service Advisor for TUI travel agency, based in Swansea. 

Achieving a First Class Honours degree in International Travel and Tourism Management has opened doors in the industry for University of Wales Trinity Saint David (UWTSD) graduate Tamara Leaity, who is now working as a Customer Service Advisor for TUI travel agency, based in Swansea.

Tamara, from Port Talbot, enrolled on the course after studying travel and tourism at college.

“I knew I wanted to further explore this topic in university,” she says. “I picked Swansea because of the induction day, when programme manager Jacqui Jones gave a presentation about the course. Listening to all the opportunities, I knew this was the course for me. 

“During my first year I knew I had to establish if there were any areas in the industry I would specifically like to pursue a career in. A particular module took my interest where I had to book a holiday package tailored to the clientele. This then led me to finding the area I wanted to work in the most: holiday bookings.”

Tamara especially enjoyed the industry-based parts of the course and the chance to learn directly from people in the industry.

“The highlight of the course for me was there were always opportunities to bring the learning to life, from placements to guest speakers from various nations,” she says. “I was also Class Representative for two years, which I enjoyed as I got to give back to the students and lecturers.”

She adds that she is delighted with the tuition and support she received throughout her studies – even when Covid-19 altered the delivery of this.

“I would always go see my lecturers before lessons to ask a question or to simply say hello as it was such a friendly and welcoming university,” she says. “Unfortunately, COVID-19 did stop this when students were to stay home and not go on campus; however, lecturers would always take time to get in touch or do a one-to-one meeting online to ensure we were all okay.”

Now she’s looking forward to progressing in her chosen career.

“I would definitely recommend this course if you want an inspiring and motivational push,” she says. “I felt I finished university ready to pursue a career in the industry - and I’m pleased to have achieved that.”

Programme manager Jacqui Jones adds:

“It has been a pleasure teaching Tamara over the past three years. She engaged with the programme from the outset, taking up every opportunity to go on field trips, industry visits and engage with global leaders. During the past academic year her work has been outstanding as she has thrived on the practical and professional assessments that are central to the programme. Without a doubt this has enabled Tamara to realise her potential, and despite the pandemic she has secured an excellent position with Tui here in Swansea.”

Further Information

Rebecca Davies

Swyddog Gweithredol Cysylltiadau â’r Wasg a’r Cyfryngau

Executive Press and Media Relations Officer

Cyfathrebu Corfforaethol a Chysylltiadau Cyhoeddus

Corporate Communications and PR

Mobile: 07384 467071

Email: Rebecca.Davies@uwtsd.ac.uk