Press Releases 2014-2015

Greatest increase in student satisfaction levels at UWTSD


The University of Wales Trinity Saint David (UWTSD) has seen one of the greatest increases in the level of student satisfaction in Wales in the National Student Survey (NSS) published today. 


The results, which saw UWTSD climb from 76% last year to 81% this year, included feedback from students across its Swansea, Carmarthen, Lampeter and London campuses as well as students studying at FE partner colleges and are the first collective set of results for the merged University.

The annual survey asks final year students to rate their student experience and includes questions on such topics as the quality of the teaching, assessment and feedback, academic support, organisation and management, as well as the learning resources available to students and the opportunities for personal development.

"We are delighted to see a 5% increase in overall satisfaction” said Professor Ian Wells, Pro-Vice Chancellor Student Experience. “This is the first time for students across the University of Wales Trinity Saint David to take part in the survey following the merger last year with Swansea Metropolitan University and Coleg Sir Gâr”.

“During the past year we have invested heavily in the facilities and resources across all of our campuses and it is gratifying to see that such investment is appreciated by our students and is making a difference to their experience”.

Such investment has included the IT infrastructure, particularly in Swansea, accommodation, social spaces for students, campus environment as well as general communication with the University’s student body.

“We have worked very closely with the Students’ Union to ensure that the student voice is central in our planning” said Professor Wells. “This has included introducing many opportunities for students to provide feedback to the University through course representatives as well as through online methods including VocalEyes Digital Democracy, an engagement and decision making tool which enables students to propose and vote on ideas for development. These methods have proved invaluable for us to find out exactly what our students want and how it will enhance their experience”.   

Luke Jones UWTSD Students’ Union Group President said “"It's encouraging to see a positive change in several areas over last year’s NSS results.  Having been through a year where we merged two institutions, we can be proud with the outcome of this research and the manner in which our students responded. We will continue to work closely with the University going forward, and these results will enable us to focus on the key issues for our membership."

Melanie Jones, Senior Recruitment Officer at UWTSD added ““As A Level results day approaches on Thursday, there are still opportunities available at the UWTSD in Swansea, Carmarthen and Lampeter. Our staff will be on hand to advise prospective students from 8am-8pm on Thursday and Friday this week and there will be an Open Day for students applying through Clearing on Saturday, 16 August at each of the campuses”.

A list of course vacancies is available and potential students who would like to discuss the options available to them can speak to the UWTSD admissions team on 0300 500 5054.

Note to Editor

The University of Wales Trinity Saint David was established in 2010 through the merger of the University of Wales Lampeter and Trinity University College, Carmarthen. On 1 August 2013 the Swansea Metropolitan University merged with the University.

The University’s Royal Charter 1828 is the oldest in Wales, and it is third behind Oxford and Cambridge in Wales and England. HRH Prince of Wales is the Patron of the University.

Further Information

For more information please contact Eleri Beynon 01267 676790