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UWTSD Home  -  Institutes and Academies  -  Institute of Management and Health  -  Institute of Management and Health Staff  -  Neil Hapgood

Mr Neil Hapgood IMH, Health


Tel: 01639 481000
E-mail: neil.hapgood@uwtsd.ac.uk

I teach across the Health portfolio and also oversee the workplace practice and continuing professional development aspects of the programme.

I have a fairly eclectic professional background, as all great careers do it began with a paper round! My early career was spent teaching watersports before moving into management in this sector and running watersports centres overseas. 

I also spent several seasons running chalets in the French Alps.  After setting up a watersports centre in New Zealand I moved back to the UK and took a change of path into local authority, I still work for the local authority now as a team leader for the Youth Service in Neath Port Talbot.

I have a particular interest in mental health. I run a website and support organisation from people that have suffered from a Brain Injury, I was inspired to do this having suffered from a brain haemorrhage and near-drowning myself and feeling the support simply wasn’t there for me during my recovery.  I also sit on the board of a charity called Platform. This is a welsh charity that turns over £7 million annually and is a mental health and social change charity. 

I now teach mainly in Health, having also covered management modules for the health portfolio and some modules for tourism as well.  My modules taught to date are as follows:

  • Intercultural awareness in international tourism
  • Contemporary issues in sport
  • Managing people and projects
  • Emerging issues in Health and Social care of young people
  • Health Economics
  • Mentoring, Coaching and Teamwork in Health Management
  • Communication and integrated working in Nursing

My primary research interest is in the use of systems thinking to improve outcomes in complex areas of work in the 2nd and 3rd sectors.

I have had a lot of success in growing frontline services and increased both the capacity and take-up of a key service in Neath Port Talbot by over 400% in 3 years. 

I take a systems thinking approach in all that I do to ensure I am not sidetracked by ideology and deliver outcomes.

I have also had success in managing and developing both paid staff and volunteers.  In 2010 my staff nominated me for the ITV feel-good factor award which I won and attended the Pride of Britain Awards to receive the accolade. 

In my work on a board for a large and leading charity I am a challenging board member who is always looking to hold the organisation to account for meeting their strategic goals., whilst also giving input and support and learning a lot from the experience myself.

I have undertaken consultancy work in systems thinking for 3rd sector organisations.