Settling In
Contents
Essential Letters
You can download important letters from your MyTSD account, including:
- Bank letter to open a student bank account.
- Council Tax exemption letter (This is available to all eligible full-time, enrolled students who are entitled to council tax exemption).
Registering with a GP
If you spend more weeks of the year at your university address than your family’s address, you need to register with a GP near your university.
You can choose to register with any local GP.
Student Benefits
IT discounts on hardware and software once you have enrolled.
- Visit the EDU Store if you’re looking for new tech to help with your studies.
- Free access to Office 365 and Windows 10/11 (page is for students so not available to those pre-enrolment. However, more information can be found on student IT exclusives.
- Online shop to purchase stationery essentials.
- You can access over 400+ discounts online and in-store with TOTUM.
Say it in Welsh
IT Help
- Phone or email for IT help.
- Reset your password.
- Guides to common IT topics on the Intranet.
- Including our Student IT Exclusives page.
ServiceNow
- Launching this September.
- New user-friendly help service with AI chat.
Wellbeing Support
University life is an amazing opportunity to learn new things and discover yourself, but it can come with some challenges. You may be coming to university with a diagnosed mental health condition or develop difficulties with your mental health or wellbeing whilst you are studying.
Whether you are experiencing a short-term issue with stress, a longer lasting complex issue, or if you are struggling but are not sure what to do, then the Wellbeing Service is here to support you.
You can access these services by completing the Wellbeing Support Request Form
Study Support
- Information and digital skills training.
- Online resource lists.
- Digital skills online tutorials.
- Video guides.
- One-to-one appointments.
- Topics covered include academic writing, presenting, and more.
Ask for Learning Support
At UWTSD, we know that one of our strengths is the diversity of our student population. Everyone has their own skills and experience to bring to the learning community.
We understand that for all sorts of reasons, you may require some additional support or adjustments to enable you to get the most from your time here. That might be right that the beginning of your course, or at any time during your studies.
If you would like to discuss what support is available and find out how you might work with Student Services, please complete the Support Needs Enquiry Form
Key Links
The start of a new year at UWTSD is always an exciting time, and for new students it's a busy one! Here you can find a checklist of what you need to do before you begin your course. We also have a preview of the events running in September, and signpost important links and resources that can help you throughout your studies.
We're looking forward to welcoming you to the University. Here you can preview all Students' Union events taking place during the start of term.
A warm welcome to all our international students. Here you can find information and trustworthy resources to help you thrive in your new home.
